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FAQ's

Do It For Schools

Can we choose the socks that we can use in our fundraiser?

The socks on the order forms are set by our Sockable team. All socks available will be pictured on the order form for that theme and cannot be changed or swapped. Sockable does change the theme of the order forms throughout the year.

Can I run two order forms at the same time?

Of course you can! This will give your fundraisers more variety to choose from. You can order sample packs of each order form to show your fundraisers.

Can we run the Do It For Schools order form and another fundraising service at the same time and the socks sold form each service be tallied together?

You can definitely run two of our fundraising services at the same time. This can be very successful for your fundraiser. We, however, are not able to tally the socks sold from each service as the bonuses from each service are build into each service.

How does our school get paid?

Your school collects payment from students, and transfers the order payment less funds raised at the end on the fundraiser. Easy! No waiting for payment.

How does our school sign up?

Bookings are made through our website. Once we have received your completed booking you will receive your order form for you to distribute to your students and teachers.

What does the order form look like?

There is a sample on our website, or you can contact us and we can send a copy to show the P&C and/or fundraising co-ordinator.

How can we see the socks?

You can see the socks on the order form and on our website. You can also order a sample pack for $55.00 to show all your fundraisers. The students and the teachers will love all the socks.

 

Is there a cut off date to receive orders before Christmas?

Yes. The last date you can submit your final order is the 5th of November 2021. This allows time for our processing and shipping and time for you to distribute your orders to your supporters. 

Do we have to pay for shipping?

There are no shipping fees for our schools participating in our Do It For School service. We want the funds to stay in the schools.

We use a third party to pay our accounts. Is this Ok?

You will receive a tax invoice once you place your order. At check out you have the option to choose bank deposit. You will then receive an order confirmation email with a link to download the tax invoice. You can pass this invoice on to your third party.

What are the socks made of?

The socks on our order forms are a cotton blend. Made of 75-80% cotton, nylon, and elastane.

What if the socks are faulty?

We have a high standard at Sockable but if there is a problem please send a photo of the socks and an explanation on what is wrong with the socks and we will look into it for you. We want all our Sock customers to be happy with their products.

Do It For Groups

Can we choose the socks that we can use in our fundraiser?

The socks on the order forms are set by our Sockable team. All socks available will be pictured on the order form for that theme and cannot be changed or swapped. Sockable does change the theme of the order forms throughout the year.

Can I run two order forms at the same time?

Of course you can! This will give your fundraisers more variety to choose from. You can order sample packs of each order form to show your fundraisers.

Can we run the Do It For Groups order form and another fundraising service at the same time and the socks sold form each service be tallied together?

You can definitely run two of our fundraising services at the same time. This can be very successful for your fundraiser. We, however, are not able to tally the socks sold from each service as the bonuses from each service are build into each service.

How does our group get paid?

Your group collects payment from your fundraisers, and transfers the order payment less funds raised at the end on the fundraiser. Easy! No waiting for payment.

How does our group sign up?

Bookings are made through our website. Once we have received your completed booking you will receive your order form for you to distribute to your fundraisers.

Is there a minimum order for this service?

Yes. We have a minimum order of 100 pairs of socks for this service as we want your fundraiser to be successful and we do provide free shipping Australia wide. This service has no up front costs and is super easy to run. We have found that those groups who are not able to reach this goal have been more successful selling our amazing sock packs.

 If I run two order forms at the same time what is the minimum order?

The minimum order for the Do It For Groups service is 100 regardless of which order form the socks are ordered from. When ordering from two forms the final order will have to be placed at the same time. 

What does the order form look like?

There is a sample on our website, or you can contact us and we can send a copy to show the P&C and/or fundraising co-ordinator.

How can we see the socks?

You can see the socks on the order form and on our website. You can also order a sample pack for $55.00 to show all your fundraisers. Your fundraisers will love all the socks.

 

Is there a cut off date to receive orders before Christmas?

Yes. The last date you can submit your final order is the 5th of November 2021. This allows time for our processing and shipping and time for you to distribute your orders to your supporters.

We use a third party to pay our accounts. Is this Ok?

You will receive a tax invoice once you place your order. At check out you have the option to choose bank deposit. You will then receive an order confirmation email with a link to download the tax invoice. You can pass this invoice on to your third party.

What are the socks made of?

The socks on our order forms are a cotton blend. Made of 75-80% cotton, nylon, and elastane.

What if the socks are faulty?

We have a high standard at Sockable but if there is a problem please send a photo of the socks and an explanation on what is wrong with the socks and we will look into it for you. We want all our Sock customers to be happy with their products.

Do It Yourself

Can I choose the socks that are in each pack?

We provide a wide variety of amazing sock packs for you to choose from. Each sock pack is specially chosen by our Sockable team and they are constantly coming up with new sock pack designs. The socks in these packs cannot be exchanged. If you would like more options, our Loud Sock Day packs are super popular. They contain 15 different pairs of amazing socks in each pack.

How do I order a sock pack?

You can purchase all our sock packs through our website. Our Fundraising Sock Packs cost $55.00 and contain 15 of our quality funky socks. Your socks packs will be packed and shipped within 2 working days of ordering, and you will be provided with a tracking number.

Can I charge more for the socks than the suggested $6 per pair?

Yes you can! We suggest $6 per pair as this is easy for fundraisers to sell the socks. The socks are great quality and can definitely be sold for a higher price. This will be up to you and your market.

Do I have to pay for shipping?

Orders over 15 packs have free shipping Australia wide. We do offer free pick up in the Perth Metropolitan area. All shipping will be calculated at checkout.

Do you provide a carry bag and cash envelope?

Yes. These are optional as we know some fundraisers do not need them. We provide one complimentary bag and one complimentary cash envelope per sock pack. If you would like more than this, you can purchase these through our website.

Can I return socks ordered in a sock pack?

We know you will love all the Sockable socks and we know you won't have any problems selling them. Unfortunately due to the current economic situation we are unable to accept any returns on unsold socks.

What are the socks made of?

The majority of our socks are 75% cotton, 23% nylon, 2% elastane. This blend does go up to 80% cotton on our order form socks and Straya range.  

What if the socks are faulty?

We have a high standard at Sockable but if there is a problem please send a photo of the socks and an explanation on what is wrong with the socks and we will look into it for you. We want all our Sock customers to be happy with their products.

Do It For Me

Can I choose the socks that I sell in my fundraiser?

All socks in our single sock catalogue are available for purchase as part of this service.

How does our group / organisation get paid?

Sockable will direct deposit your funds within 3 business days from the end of your fundraiser. Easy!

Does it cost anything to get started?

There are no initial costs to start your Sockable fundraiser. We will require you to complete our Sockable booking form so we can set up your fundraiser online. All you need to do is start promoting your fundraiser and watch your profits grow!

How do I sign up for this service?

You can sign up through our website. You will need your logo, bank account details and contact information in order to complete the booking.

When can I run this fundraiser?

We run this fundraiser for a 30 day period. You can choose which date you would like to start your fundraiser. We will set up your dedicated web page in time for your launch date.

Can I order a Fundraising Sock Pack, and use the Do It For Me Service?

Of course, here at Sockable we want you to be extremely successful in your fundraising venture. Purchasing a Fundraising Sock Pack in conjunction with the Do It For Me Service allows you to showcase your amazing socks to potential customers.

What if I want to order a Sock Pack?

Our Fundraising Sock Packs cost $55.00 and contain 15 of our quality funky socks. This payment will need to be paid up front through our website.

Can I return socks ordered in a Sock Pack?

We know you will love all the Sockable socks and we know you won't have any problems selling them. Unfortunately due to the current economic situation we are unable to accept any returns on unsold socks

What if the socks are faulty?

We have a high standard at Sockable but if there is a problem please send a photo of the socks and an explanation on what is wrong with the socks and we will look into it for you. We want all our Sock customers to be happy with their products.

What if I book in the Do It For Me service and change my mind?

This service is unique and super easy to run. All you need to do is share your fundraiser with your supporters, we do the rest. We also understand that life can throw challenges your way. If you need to cancel this service please let us know at your earliest convenience via email so we can allow another fundraising group to start raising money for their cause.

How do I know the donation is going to the fundraiser I choose?

We have had a special code made which is attached to each URL. This notifies us which monthly fundraiser your purchase is supporting. 

What are the socks made of?

The majority of our socks are 75% cotton, 23% nylon, 2% elastane. This blend does go up to 80% cotton on our Straya range.